Service Policy

This Service Policy applies to all users who browse and purchase products on the Marenly official store. By accessing and using our website and services, you agree to abide by the following terms:

1. User Service Commitment: We promise to provide genuine, high-quality women’s apparel products, standard shipping services and professional after-sales support for all orders.

2. Order Service: All orders will be processed and confirmed within 1–2 working days. We will update order and logistics information in real time for customers to check at any time.

3. Customer Support: We provide 24-hour online message service. All consultation, after-sales and complaint requests will be responded to and processed within 24 hours.

4. Product Update: Marenly continuously updates daily casual women’s clothing series to keep up with fashion trends, providing customers with diverse and trendy dressing options.

5. Service Adjustment: We reserve the right to adjust service rules and product-related policies without prior notice, and the updated rules shall take effect immediately on the official website.